Hedge Trimmer

Quick Answer

To start your electric hedge trimmer, plug it into a mains socket, ensure the cable is safely positioned away from the cutting area, and press both the safety switch and the on/off switch at the same time. Release either switch to stop the trimmer.

Tip: Always keep the power cable over your shoulder or behind you to avoid cutting it during use.

Before You Start

Before operating your hedge trimmer:

• Plug the power cable into a mains socket
• Check the cable is undamaged
• Ensure the cutting area is free from obstacles
• Position the cable safely away from the blades

Important: If working in damp conditions, always use an RCD-protected power supply.

How to Start Your Electric Hedge Trimmer

Follow these steps:

1. Connect the power

Plug the trimmer into a suitable mains socket.

2. Position the cable safely

Ensure the power cable is:

• Kept over your shoulder, or
• Safely positioned behind you

This helps prevent accidental cutting of the cable during use.

3. Start the trimmer

Press and hold both:

• The safety switch
• The on/off switch

The blades will begin to move once both switches are engaged.

How to Stop the Hedge Trimmer

To stop the trimmer:

• Release either the on/off switch or the safety switch

The blades will stop immediately.

Important Safety Information

• Always keep the power cable away from the cutting blades
• Never use the trimmer if the cable is damaged
• Do not operate in heavy rain or unsafe wet conditions unless using RCD protection
• Ensure both switches are released before setting the tool down

Frequently Asked Questions

Why won’t my hedge trimmer start?

Check that it is properly plugged in, the power socket is working, and both the safety and on/off switches are being pressed at the same time.

Do I need to use an RCD?

Yes, an RCD-protected power supply is recommended when working in damp conditions for additional safety.

How do I stop the hedge trimmer?

Release either the safety switch or the on/off switch to stop the blades immediately.

Where should I position the cable?

Keep it over your shoulder or behind you at all times to prevent accidental cutting.

Quick Answer

If your electric hedge trimmer will not switch on, the most common causes are a faulty mains socket, a blown fuse, or a damaged power cable. Start by checking the socket and fuse before inspecting the cable.

Tip: Always try the simplest checks first, as the issue is often external rather than a fault with the trimmer itself.

Before You Start

Before carrying out any checks:

• Unplug the hedge trimmer from the mains socket
• Ensure the machine is switched off
• Make sure your hands are dry
• Check the area is safe and dry before handling electrical components

Important: If you are not confident with electrical checks, contact a qualified electrician.

If Your Machine Does Not Switch On

Follow these steps:

1. Check the mains socket

• Unplug the hedge trimmer
• Plug it into a different mains socket

If the trimmer works in a different socket, the original socket may be faulty.

In this case:

• Do not continue using the faulty socket
• Contact a qualified electrician to inspect it

2. Check the fuse

If the trimmer still does not work, the fuse may have blown.

To resolve this:

• Check the plug fuse
• Replace it if necessary with the correct rated fuse

If you are unsure how to check or replace a fuse, refer to a trusted electrical guide or consult a qualified electrician.

3. Inspect the power cable

Check the full length of the power cable for:

• Cuts
• Fraying
• Crushing or damage

Important: If the cable is damaged, do not use the machine. Contact a qualified electrician for repair or replacement.

Quick Summary

• Try a different mains socket
• Check and replace the fuse if needed
• Inspect the power cable for damage
• Contact support if the issue continues

Frequently Asked Questions

Why won’t my hedge trimmer turn on?

It is usually caused by a faulty socket, blown fuse, or damaged power cable.

Can a blown fuse stop the hedge trimmer working?

Yes. A blown fuse in the plug will prevent power reaching the machine.

What should I do if the cable is damaged?

Do not use the trimmer. The cable should be inspected and repaired by a qualified electrician.

Quick Answer

If your electric hedge trimmer blades are not moving, the most common causes are debris caught in the blades, lack of lubrication, or damage to the cutting mechanism. In some cases, an internal gearing fault may be responsible.

Tip: Always switch off and unplug the trimmer before inspecting the blades.

Before You Start

Before carrying out any checks:

• Switch the hedge trimmer off
• Disconnect it from the mains power supply
• Ensure the blades have fully stopped
• Place the trimmer on a stable surface

Important: Never attempt to clear debris while the machine is connected to power.

Possible Causes and Checks

1. Debris in the blades

Check the blades carefully for:

• Hedge clippings
• Twigs or branches
• Compact debris between the teeth

Remove any blockages only when the machine is fully disconnected from power.

Blockages can prevent the blades from moving freely.

2. Blade condition

Inspect the blades for:

• Visible damage
• Bent or misaligned teeth
• Excessive wear

Damaged blades may prevent correct movement and cutting performance. If damage is found, the blades may need to be replaced by a qualified repair specialist.

3. Lubrication

Ensure the blades are properly lubricated.

• Apply a suitable multi-purpose grease along the cutting edges
• Move the blades gently (with power disconnected) to distribute lubrication evenly

Lack of lubrication can cause stiffness and reduced performance.

4. Cutting capacity

Do not cut material that exceeds the machine’s rated capacity, typically:

• 14mm to 24mm depending on model

Cutting material that is too thick can cause the blades to jam or stall.

If the Issue Persists

If the blades still do not move after checking for debris, damage, and lubrication:

• Do not attempt to open or dismantle the machine
• The issue may be related to the internal gearing mechanism
• Contact our Technical or Warranty Support Team for further assistance

Important: Hedge trimmers are electrical appliances and should only be repaired by a qualified specialist.

Important Information

• Always disconnect from power before inspecting blades
• Keep blades clean and lubricated
• Do not cut beyond the machine’s capacity
• Stop using the product if blades stop moving completely

Frequently Asked Questions

Why have my hedge trimmer blades stopped moving?

This is usually caused by debris blockage, lack of lubrication, or internal gearing issues.

Can I fix jammed blades myself?

You can remove visible debris safely when the machine is unplugged, but internal repairs should only be done by a qualified technician.

Can blunt blades stop the trimmer from working?

Blunt blades usually affect cutting performance but may also contribute to strain on the motor.

Quick Answer

If your electric hedge trimmer is smoking, producing a burning smell, or showing signs of melting or internal damage, stop using it immediately. The product should not be operated again under any circumstances.

Important: These symptoms usually indicate a serious internal electrical or mechanical fault.

Before You Start

If you notice smoke or a burning smell:

• Switch the hedge trimmer off immediately
• Disconnect it from the mains power supply
• Ensure the machine is placed in a safe, open area
• Do not touch any hot or damaged components

Important: Do not attempt to continue using the machine.

What You Should Do

1. Stop using the machine

Do not attempt to restart or test the hedge trimmer.

2. Disconnect from power

Ensure the product is fully unplugged from the mains supply before leaving it unattended.

3. Do not attempt repairs

Do not:

• Open the casing
• Attempt any electrical repairs
• Continue using the product after it has overheated

Internal damage may pose a serious safety risk.

Important Information

Burning smells or smoke may be caused by:

• Motor overheating
• Electrical component failure
• Friction or internal mechanical damage
• Short circuits or wiring faults

These issues require specialist inspection and repair.

Warranty Information

Please note:

• We are unable to provide assistance for failures that occur outside the warranty period
• If the product is within warranty, please contact our Technical Support Team for next steps

Frequently Asked Questions

Can I still use my hedge trimmer if it has stopped smoking?

No. The product must not be used again if it has produced smoke or a burning smell.

What causes a burning smell in a hedge trimmer?

It is usually caused by motor overheating, internal electrical faults, or mechanical friction.

Can I open the trimmer to check the problem?

No. Opening the product is not recommended and may be unsafe.

Quick Answer

If the power cable on your electric hedge trimmer has been cut or damaged, stop using the product immediately and disconnect it from the mains power supply. The trimmer must not be used again until the cable has been professionally inspected or repaired.

Important: A damaged power cable creates a serious electrical hazard and must not be used under any circumstances.

Before You Start

If the cable has been cut:

• Switch the hedge trimmer off immediately
• Disconnect it from the mains power supply
• Ensure the cable is not touched while still connected
• Keep the area safe and dry

Important: Do not attempt to operate the product again.

Important Information

Damage to the power cable is classed as user damage.

This means:

• The product warranty will be invalidated
• Repairs are not covered under standard warranty terms
• Responsibility for repair sits with the user

What You Should Do

1. Do not use the hedge trimmer

Do not attempt to switch the product back on or test it.

2. Do not attempt a DIY repair

Do not:

• Tape the cable
• Join or splice the cable
• Attempt any electrical repairs yourself

This can create a serious safety risk.

3. Arrange a professional repair

A qualified electrician may be able to repair or replace the damaged cable.

Please note:

• Any repair work will be at your own cost
• Repairs must comply with electrical safety standards

Important Safety Information

• Never use a hedge trimmer with a damaged power cable
• Always inspect the full length of the cable before use
• Keep the cable away from the cutting blades during operation
• Replace or repair damaged cables before reuse

Frequently Asked Questions

Can I still use the hedge trimmer if the cable is only slightly damaged?

No. Any damage to the power cable means the product must not be used.

Can I repair the cable myself?

No. Electrical repairs should only be carried out by a qualified electrician.

Does this affect my warranty?

Yes. Cutting or damaging the power cable is considered user damage and will invalidate the warranty.

Quick Answer

To remove the blade cover from your electric hedge trimmer, ensure the machine is switched off and unplugged, then squeeze the sides of the sheath and carefully slide it off the blade. On some models, the cover may fit tightly for safety.

Important: Do not force the blade cover, as this may cause damage.

Before You Start

Before removing the blade cover:

• Switch the hedge trimmer off
• Disconnect it from the mains power supply
• Ensure the blades are fully stationary
• Place the trimmer on a stable surface

Important: Never attempt to remove the blade cover while the machine is connected to power.

How to Remove the Blade Cover

Follow these steps:

1. Hold the blade cover firmly

Grip the protective sheath securely with both hands.

2. Release the tension

Squeeze the sides of the cover using your fingers and thumb.

This helps:

• Allow air to enter between the cover and blade
• Loosen the tight fit over the cutting teeth

3. Slide the cover off

Carefully pull the cover away from the blade in a straight motion.

Take care to avoid contact with the blade edges.

Important Information

• Some blade covers are designed to fit tightly for safety
• Do not twist or force the cover off
• Always remove the cover before starting the trimmer
• Replace the cover after use to protect the blades

Frequently Asked Questions

Why is my blade cover so tight?

The cover is designed to fit securely over the blade to prevent accidental contact and protect the cutting teeth.